COLLECTION OF CUSTOMER INFORMATION AND USE
My Account - You are asked to create a personal shopping account with whiteandwarren.com when making a purchase. In creating this account, you authorize whiteandwarren.com to store your information (i.e. name, e-mail address, telephone number, and shipping and billing addresses). This information is used to identify you while you shop, so we can keep the items you have chosen in a 'shopping cart.' We use your e-mail address to send you three emails following a purchase. The first email is a username and password reminder. The second email confirms that your order was processed, and provides an itemized order summary with your order number. The third email confirms that your order was shipped, and provides you with a UPS tracking number so that you can determine the status of your order. Please note that should any of your items be on reserve, out-of-stock or discontinued, you will receive an additional email after your order confirmation specifying the specific status of each item in question. If necessary, a Customer Service Representative may contact you by telephone to resolve any issues concerning your order. Collecting this information is for your convenience only, and is not used for any other purpose.
Purchases - When you place an order, you will be asked to provide your credit card information. Whiteandwarren.com does not, however, store your credit card information, unless you authorize it.
Mailing List - When you create an account with whiteandwarren.com, you will be given the option to be added to the whiteandwarren.com mailing list. Additionally, subscriptions to the mailing list can be cancelled at any time. To have your name removed from this list, please click the unsubscribe link in any mass email you receive from us or contact us at firstname.lastname@example.org.Improving Your Online Experience - Data collected may be used to help us determine what additional features would be of benefit to you on this site. Whiteandwarren.com may use information about you to tailor the site experience of another user that is similar to you, but without disclosing your identity or specific private information.
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. You may request deletion of your personal data by emailing us at email@example.com.
TEXT MARKETING AND NOTIFICATIONS
Collection of Information:
Whiteandwarren.com has third party relationships with credit card processing companies, shipping companies and the company who hosts our website. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers’ orders. We require all service providers to maintain policies and procedures designated to assure only appropriate access to, and use of information about customers of whiteandwarren.com, and to maintain physical, electronic and procedural safeguards that comply with federal standards to guard non-public personal information of customers of whiteandwarren.com. We also train our staff to safeguard personal information of our clients, and they are required to use such information for business purposes.
Whiteandwarren.com may disclose specific personal information about you if required by law, governmental request of court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court.
INTELLECTUAL PROPERTY CLAIMS
REGARDING THE EU’S GENERAL DATA PROTECTION REGULATION, EFFECTIVE MAY 25TH, 2018
What data is being collected? This ‘data’ refers to information you provide directly to us when you register for an account, place an order, respond to a survey, request information or contact us directly.Will my data be shared with third parties? We may share select information with third parties for market analysis. We may also work with third parties who provide additional information about you in order to combine with the information you have already provided.
How is my data used? We use this information to improve the overall user experience by customizing our product assortment and creating services that may interest you and others like you.
How long will this data be stored? We will store this data moving forward, beginning from when it is provided to us.
What rights do I have? You have the right to contact us at any time to opt out of the use of your personal information or to request that your information be removed from our database. It is important to remember that if you request your personal information be removed from our system, you may not be able to access all of the features and services that we provide. You can reach us at firstname.lastname@example.org. How can I raise a complaint? You have the right to raise a complaint with a supervisory authority in the country of your residence
If you have any questions about your privacy or security at whiteandwarren.com, please email us at email@example.com