Returns + Exchanges
FREE RETURNS + EXCHANGES (U.S. ONLY)
- A free return shipping label is included for all orders shipped within the United States, and located on the outside of the original package.
- Complete the return form and securely repackage your merchandise.
- If you would like an exchange shipped to a different address, please include the new address with the exchange paperwork.
- Please keep the top portion of return label for your records and include the bottom portion in the return package.
- Returns + exchanges are processed within 7 business days of receipt.
- You will receive a Refund Confirmation email once the refund has been processed. Please allow up to 5 business days for the credit to post to your account.
RETURN + EXCHANGE POLICY
White + Warren will gladly accept returns of unworn, unwashed, or defective merchandise for a full refund under the Policy terms described below:
- FULL PRICE merchandise must be shipped back to White + Warren within 30 days of original delivery date.
- SALE PRICE merchandise must be shipped back to White + Warren within 14 days of original delivery date.
- FINAL SALE merchandise, including Online Sample Sale items, cannot be returned or exchanged and will be promptly shipped back to the customer upon receipt by White + Warren.
- Any damaged or defective merchandise should be promptly shipped back to White + Warren for replacement. Defective merchandise will not be accepted after 30 days of original delivery date, no exceptions. If White + Warren receives defective merchandise after 30 days of the original delivery date, it will be shipped back to the customer at their expense.
White + Warren
2029 East Monte Vista Ave
Vacaville, CA 95688
RETURN OR EXCHANGE A GIFT
White + Warren will gladly accept the return of gifted merchandise purchased from whiteandwarren.com that is unworn or unwashed for a website credit sent via email.
- Note on the return paperwork that you are returning a gift.
- Include a valid email address and contact phone number with your return.
- For the holiday season, White + Warren will gladly accept returns of unworn, unwashed, or defective gifts purchased between November 20th and December 26th until January 20th. Gift returns will be accepted for a merchandise exchange for the original price paid or a website credit issued via email. This excludes Final Sale items.